baij Privacy Policy

1 Introduction and Applicability

baij is an online entertainment and betting platform operated for users in Bangladesh. This privacy policy applies to every member who uses the baij website and its associated services. By creating an account on baij, using its services, or browsing the website, you are considered to have accepted the terms of this policy.

The purpose of this policy is to give you a clear understanding of what information we collect, why we collect it, and how it is managed. To learn the full terms of our services, please read the Terms and Conditions page, which contains the complete usage guidelines.

This privacy policy may be updated from time to time. The date of each update will be noted at the top of the page. Continued use of the service after any change will be considered acceptance of the revised policy.

2 Information We Collect

baij collects only the information necessary to operate its services. The types of information collected are listed below by category.

2.1 Registration and Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for account verification)
• Username and password chosen by the user (stored in encrypted form)

2.2 Financial Information

• Deposit and withdrawal history
• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Transaction amounts and timestamps

2.3 Technical and Usage Information

• IP address and device type
• Browser and operating system details
• Site access times, page navigation patterns, and session data
• Gaming activity, betting history, and account activity logs

3 How Information Is Collected

baij collects information through the following methods:

3.1 Direct Collection

Information you provide yourself during account registration, login, deposit or withdrawal requests, and when contacting the support team is collected directly.

3.2 Automatic Collection

When you use the baij website or app, certain technical information is collected automatically through cookies, log files, and similar technologies. This information is used to maintain service quality and ensure security.

3.3 Collection from Third Parties

Transaction verification information may be received from payment gateway providers, and certain specific information may be obtained from specialised third-party services for fraud prevention.

4 Purpose of Using Information

Collected information is used only for the purposes described below:

• Account Management: To handle registration, verification, login, and account security.
• Payment Processing: To complete deposits and withdrawals securely and to keep records of transactions.
• Customer Support: To resolve your issues and communicate with you via live chat or email.
• Fraud Prevention: To detect unauthorised access, money laundering, and other suspicious activity in order to keep the platform secure.
• Service Improvement: To analyse usage patterns and improve game selection, the interface, and the overall experience.
• Bonuses and Promotional Offers: To deliver relevant offers to eligible members.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

We do not sell your information to third parties for any commercial purpose.

5 Data Storage and Security

baij treats the security of your information as its highest priority. The following technical and organisational measures are in place for this purpose:

5.1 Encryption and Data Transfer Security

All data is transmitted in encrypted form using SSL (Secure Socket Layer) technology. Passwords are never stored as plain text — a one-way hashing algorithm is always used.

5.2 Server Security

Our servers are housed in secure data centres and undergo regular security assessments. Firewalls, intrusion detection systems, and access controls are in place to prevent unauthorised access.

5.3 Data Retention Period

Data is retained for as long as an account is active and, after closure, for as long as required to meet legal obligations. Once the specified period has passed, data is deleted securely.

5.4 Staff Access

Only authorised staff who need access to specific information to carry out their duties may view that information. All staff are bound by confidentiality agreements.

6 Sharing Information with Third Parties

baij may share information with third parties in the following limited circumstances:

6.1 Payment Processors

Transaction-related information necessary to complete deposits and withdrawals is shared with payment gateways such as bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies.

6.2 Technical Service Providers

Reliable technical partners are engaged to support game operations, analytics, and site functionality. These partners are held to strict confidentiality agreements.

6.3 Legal Authorities

Information may be provided to relevant authorities to comply with court orders, lawful requests from investigative bodies, or applicable legal requirements.

Your personal information is not disclosed to third parties for any purpose other than those listed above.

7 Cookies and Tracking Technologies

baij uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences and session information.

7.1 Essential Cookies

These cookies are essential for maintaining login sessions and security verification. Without them, core site functions cannot operate.

7.2 Functional Cookies

These cookies are used to remember language preferences, interface settings, and other user-defined options.

7.3 Analytics Cookies

Anonymous traffic analysis is conducted to understand which sections of the site are used most. This information is not used to identify individuals — it is used to improve service quality.

Cookies can be rejected or deleted through your browser settings. However, disabling cookies may mean that some site functions do not work correctly.

8 Privacy of Minors

All services on baij are exclusively for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Age is verified during the registration process. If a minor has opened an account by providing false information and we are notified of this, the account will be closed and the associated data deleted. Parents and guardians are encouraged to monitor the online activity of minors. To learn more about responsible gaming, visit our Responsible Gaming section, which contains helpful guidance for parents.

9 User Rights

As a registered member of baij, you have the following rights regarding your own information:

9.1 Right to Access

You may request at any time to know what information we hold about you. We will respond within a reasonable time upon receiving such a request.

9.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or by contacting the customer support team.

9.3 Right to Close Your Account

If you no longer wish to use baij's services, you may request that your account be closed. After closure, data not required for legal purposes will be deleted within the specified period.

9.4 Right to Opt Out of Promotional Communications

If you prefer not to receive promotional messages or offer notifications, you may request to stop them. However, necessary service-related messages (such as transaction confirmations and security alerts) will continue to be sent.

To exercise any of these rights or if you have related questions, please contact our 24/7 support team.

10 Changes to This Policy

baij reserves the right to update this privacy policy as needed. When changes are made, the new update date will be displayed at the top of the policy.

For significant changes, a notification may be sent to your registered email or mobile number. Continued use of the service after a change will be considered acceptance of the new policy.

We recommend checking this page regularly. For answers to general questions about our services, visit the FAQ page.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the baij customer support team. We provide support in both Bengali and English, seven days a week, 24 hours a day.