baij Responsible Gambling
Gambling is for entertainment — not a source of stress or harm. Know your limits, stay safe, and seek help when you need it.
Why Limits Matter
Online casino and sports betting are both a form of entertainment. But like any entertainment, it is important to keep things in proportion. baij always wants its users to play in a healthy and informed way — for enjoyment, not in the hope of winning.
Under our Terms and Conditions, users must be at least 21 years old to open an account and take part in any betting or casino activity on baij. Participation by minors is strictly prohibited and it is everyone's responsibility to follow this rule.
A simple tip for newcomers: decide in advance how much you will spend on gambling each week or month, and stop when you reach that limit. The urge to place more bets to win back lost money is a dangerous pattern — if you notice this tendency, take it seriously.
Our Privacy Policy explains in detail how your account data is kept secure and how your information is used during self-exclusion or limit-setting. If you have any questions, you will find relevant answers in our FAQ section.
21+ Age Requirement
The minimum age to create an account and carry out any activity on baij is 21. If age cannot be confirmed during identity verification, the account will be suspended.
Tools to Protect Yourself
baij provides a number of controls for its users. Use them to keep your gambling within limits.
Deposit Limits
Set a maximum amount for daily, weekly or monthly deposits. Lowering a limit takes effect immediately; raising one has a 24-hour waiting period.
Session Time Limit
Set a time limit for how long you play in one sitting. When the set time is up, the account will end the session automatically.
Temporary Break
If you feel you need some distance, put your account on a break for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place bets.
Self-Exclusion
If you feel you need to stay away from gambling for a longer period, you can apply for a permanent self-exclusion of 6 months or more. Contact us via live chat.
Gaming History Review
View a detailed log of your deposits, bets and wins and losses from your account dashboard. Understanding your own patterns is the first step toward awareness.
Reality Check
At set intervals, a message will appear on screen to remind you how long you have been playing and how much you have spent in that session.
Limit Setting Request
Fill in the form below to send your preferred limit-setting request to the support team. Our team is available 24/7 via live chat to help.
Recognise the Warning Signs
Problematic gambling habits do not always appear suddenly — they build up gradually. Be alert if you notice the following signs in yourself or someone close to you.
- Placing more bets repeatedly to try to win back money that has been lost.
- Continuing to deposit beyond your budget and then struggling to cover household expenses.
- Hiding your gambling from family or friends.
- Staying up late or focusing on gambling during work hours.
- Feeling anxious, restless or irritable when you are not gambling.
- Setting limits repeatedly but being unable to stick to them.
- Thinking about taking out loans or selling assets to fund gambling.
- Experiencing extreme emotions over winning or losing when gambling.
Where to Find Support
If you feel something is wrong, do not face it alone. baij offers direct support, and family members and professional counsellors can also help.
baij Live Chat
Live chat support is available 24 hours a day, 7 days a week in both Bengali and English. Contact us directly via chat for limit setting, self-exclusion or any other support.
Email Support
You can write to us in detail by email. Our support address is: [email protected] — you can write in Bengali or English.
Family and Close Ones
Telling a trusted family member is often the most effective first step. Talk openly — they can help you stay on the right path.
Professional Advice
Seeking help from a mental health professional or counsellor is not a sign of weakness. The national mental health helpline and various non-governmental organisations in Bangladesh provide this kind of support.
Support Groups
There are online and offline support groups where people facing similar issues help one another. Joining one can be effective in many cases.
Tips for Healthy Gambling
Responsible gambling is not only about avoiding problems — it is also about having a positive mindset.
- Set a monthly or weekly budget in advance and treat that money as the cost of entertainment.
- Never think of betting or casino games as a source of income — in the long run, the house always has the edge.
- Avoid gambling when you are stressed or feeling low — your ability to make decisions is reduced at those times.
- Take regular breaks; concentration and judgement decline during long sessions.
- Do not gamble while under the influence of alcohol or other substances.
- Only bet within your means — not with borrowed money or funds set aside for essential expenses.
What Parents Can Do
If there are minors in the household, everyone has a responsibility to keep them away from online gambling.
- Enable parental controls on your devices and block access to gambling sites.
- Keep your baij account password secure so that no other family member can use it.
- Educate your children about the risks of online gambling in an age-appropriate way.
- If you suspect a minor is using baij, notify us immediately via live chat — we will act quickly.